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7 Learnings: Design in Regulated Industries

7 Learnings: Design in Regulated Industries

By Hollie Toft

Digital design in regulated industries isn’t just about aesthetics, usability, or conversion rates. For organisations operating in sectors like healthcare, finance, pharmaceuticals, and insurance, design decisions carry legal, ethical, and operational consequences. Companies in industries such medtech, biotech, and medical devices face scrutiny that extends far beyond branding consistency or user engagement metrics. The stakes…

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Digital Marketing: Performance vs Purpose

Digital Marketing: Performance vs Purpose

By Hollie Toft

Is digital marketing having a bit of an identity crisis? Performance versus purpose – what’s the difference? And why does it matter? Performance is all about the numbers. Think KPIs, ROAS, engagement rates, conversion rates, et cetera. Purpose relates to your brand values, mission, storytelling, community, and the belief that marketing should stand for more…

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