The Metaverse and artificial intelligence (AI) are two of the most significant technologies of the 21st Century, influencing the future of technology, business, education and entertainment. These technologies are widely used in healthcare, gaming, marketing, and education, playing a pivotal role in driving innovation and creativity while shaping future strategies.
Recently, the rapid growth of AI, particularly with ChatGPT, has generated a lot of discussion. Here at Eon Visual Media, we are constantly researching and engaging with new technologies and innovations that align with the creative and digital nature of our industry. Today, we will explore the relationship between the Metaverse and AI, and how these technologies can potentially collaborate to create a more advanced digital environment.
The Metaverse
Let’s start with the concept of the Metaverse. It is a hypothetical reality built around augmented reality (AR) and virtual reality (VR), encompassing both the physical world and a realm born from our imagination. The Metaverse offers users a virtual experience where they can collaborate, game and socialise together. Most interesting, is the inclusion of e-commerce features which enable the sale of products in a virtual environment. Although this concept is still evolving, the Metaverse represents a significant opportunity for businesses to establish a presence in the digital realm.
AI Chatbots
More modern and intelligent applications of AI, such as chatbots like ChatGPT, have the ability to streamline services, problem solve effectively and increase overall efficiency. Unlike earlier models, these modern chatbots possess superior capabilities, allowing them to engage in more intelligent and context-aware interactions. Rhese advanced systems demonstrate increasing levels of emotional intelligence, which simulate a more natural and empathetic conversation between humans. is evolution in AI technology not only makes communication more seamless but also helps address user needs in a more responsive and personalised manner.
Combining AI & the Metaverse
Combining AI chatbots and the Metaverse presents a great opportunity for environmental development, injecting more reality into Metaverse spaces, using intelligent applications. Chatbots, commonly used in sales and marketing, can give information, take orders and help with transactions within digital spaces. They are able to really generate and increase fluidity within virtual spaces and streamline experiences. One of the things currently hindering Metaverse investments are the stark differences between reality and VR. We wonder, could the collaboration of AI be the first step to bridging this gap?
As well as this, AI applications can create inclusive interfaces, making customer journeys more accessible, particularly for disabled users. Natural Language Processing (NLP) is a technology used in AI to help users with AR, speech recognition and language translation, creating a more convenient experience that prioritises accessibility.
One of the collaborations we find most exciting is the potential influence that AI can have on the creation of digital avatars. Research shows that people present themselves differently online, using avatars as a digital manifestation of their ideal self rather than an accurate portrayal. Individuals can create an AI digital self, which impacts the environment and dialogue through technology like VR and NLP, making it more realistic and therefore more accessible to a wider audience. Having more realistic avatars created through AI attempts to blur the barriers between virtual reality and real life.
Of course, it is evident that the combination of technologies used in the Metaverse and within AI can complement one another very well. Creating digital avatars to be used in a more realistic and accessible environment gives more credibility to the future of the Metaverse and AI being used in everyday life. 3Dfy and Lumirithmic, AI technologies used to map environments and carry out facial scans, further support the idea of Metaverse/AI synergy, explaining how AI programs can build virtual environments, as well as assist efficiency in user journeys.
To chat more with us about this, drop us a line! Our team are always looking to innovate and engage in conversations about new, innovative and improving technology!
